PRIVACY POLICY
This Privacy Policy outlines how our medical service providers network collects, uses, protects, and discloses personal information when you use our online booking system. We are committed to safeguarding the privacy of our users while providing them with a seamless and secure booking experience.
By using our online booking system, you consent to the collection and use of your personal information in accordance with this Privacy Policy.
Information We Collect:
Personal Information: When you use our online booking system, we may collect personal information such as your name, contact details (email address, phone number), and demographic information (such as postal code).
Booking Information: We collect information related to your appointments, including the healthcare provider you are booking with, appointment date and time, and any additional notes or requests you provide.
Payment Information: If applicable, we may collect payment information such as credit card details to process payments for appointments or services.
Usage Information: We may collect information about how you interact with our online booking system, including your IP address, browser type, operating system, and referral URLs.
How We Use Your Information:
To Facilitate Appointments: We use the information collected to facilitate the booking of appointments with healthcare providers within our network.
To Improve Our Services: We may analyze usage patterns and feedback to improve the functionality and user experience of our online booking system.
To Communicate with You: We may use your contact information to send you appointment confirmations, reminders, and important updates related to your bookings.
For Payment Processing: If applicable, we use payment information to process payments for appointments or services booked through our online booking system.
For Security and Fraud Prevention: We may use personal information to detect and prevent fraudulent activities and ensure the security of our online booking system.
Data Security:
We are committed to protecting the security of your personal information. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.
Data Sharing and Disclosure:
We may share your personal information with healthcare providers within our network solely for the purpose of facilitating appointments. We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Third-Party Services:
Our online booking system may integrate with third-party services such as payment processors or analytics providers. These third parties may have their own privacy policies governing the use of your information. We encourage you to review the privacy policies of these third-party services.
Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights:
You have the right to access, correct, or delete your personal information held by us. If you wish to exercise any of these rights or have any questions about our Privacy Policy, please contact us using the information provided below.
Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us:
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [contact email/phone number].
Effective Date:
This Privacy Policy is effective as of [effective date] and supersedes any previous versions.